Terms and Conditions
Terms and Conditions of Flying Scot and Flyaway Parking for the Provision of Car Parking Services.
Customers are requested to read carefully the terms and conditions set out below and to follow the procedures recommended in those terms and conditions.
Conditions of Storage
Flying Scot and Flyaway Parking's insurance does not cover loose items or any mechanical/electrical failure. The Proprietors of any of the car parks cannot be held responsible for any loss or damage incurred to property left in the vehicles howsoever caused. Claims cannot be considered once the vehicle has left the premises of the car park. Please check your car before leaving.
If there are no spaces available at the car park chosen in the Booking Form, we will contact you by e-mail, telephone or letter within 48 hours to offer you an alternative car park or to inform you of "no availability" so you can make alternative arrangements.
Prices are specified on the website at the time you make the booking. If your required number of days is over the specified period you will be charged the daily rate for the number of days over the specified period. Any special offers available will be posted on the website for the car park concerned.
The price for the services includes VAT at the current UK rate.
Payment accepted on arrival at the car park, we accept cash, cheque or any of the major credit cards. Payment can also be made in advance by using the online booking form (optional) or by postal booking form. The online booking form only accepts credit/debit card payments. Postal booking forms are available on request by phoning the appropriate car park. Cheques require 7 days to clear so must be sent with sufficient time to clear otherwise you may not have a reserved parking space. All cancellations of pre paid bookings must be in writing. No refunds on cancellations within 7 days of departure. All refunds minus £5.00 booking administration fee.
Online Booking Form
Upon receipt of the booking form you will receive a confirmation by e-mail including your booking number, the number of days parking and the costs. This confirmation indicates a parking space has been reserved for you. You must include a valid e-mail address. Failure to turn up on the day of your booking will mean we have the right to offer your space to somebody else. Information you send on the booking form will be treated within the guidelines set out in the privacy statement.
The Company's Liabilities
The company, its servants and agents will accept liability in respect of the death of or personal injury sustained by the customer and others in the car park, only where the same is proved and to the extent that is proved to be caused by negligence, wilful default or breach of statutory duty of the company, its servants or agents.
The company, its servants or agents will have no liability of these terms and conditions in respect of:
(a) any loss or damage to goods or property of whatsoever description which has been left in the customer's vehicle, irrespective of the cause of that loss or damage, and in particular, and without prejudice to the foregoing generality, whether or not that loss or damage has been caused by negligence, wilful default or breach of statutory duty of the company, its servants or agents or the dishonesty of its servants or agents;
(b) claims which are not intimated by the customer to the company prior to the customer's departure from the car park. Intimation will be deemed sufficient if it is made by the customer to the company at Flying Scot or Flyaway Parking;
(c) windscreens / any glass damage;
(d) any damage to items in the luggage compartment of the coach.
(e) The Company does not accept liability for damage to vehicles or other property arising from acts of nature as the car park's open-air surface operations. Nor will the Company accept responsibility for minor scratches, dents or chips to paintwork. The Company will also not be responsible or accept liability for any visual damage that cannot be seen and noted due to the weather conditions (i.e. rain, hail, snow or frost) or where the exterior of a vehicle is in a dirty state. The Company does not accept responsibility or liability for any mechanical or electrical failure to vehicles whilst in its custody which includes flat batteries, key fobs, alarms and immobiliser. Nor will the Company accept responsibility for damaged wheels, tyres or punctured tyres, only where it the same is proved to be caused by our negligence where the same is proved and to the extent that it is proved by our negligence, wilful default or breach of statutory duty.
(f) The Company is unable to accept left-hand drive vehicles or vehicles fitted with disabled controls. In the event of a customer booking the service for one of these vehicles the Company will not accept any liability for any damage.
(g) The Company cannot be held responsible if you lose your return instructions/numbered receipt and this is presented to the Company by a third party who uses it to fraudulently take delivery of your car. Your attention is drawn to this exclusion of liability in our Booking Forms and notices at the car park.
(h) The Company does not accept any responsibility or liability for delays of its services , caused as a result of circumstances beyond its control such as traffic congestion, road accidents, delayed flights, security alerts, severe weather conditions, luggage delays and immigration delays.
The customer expressly acknowledges that the provisions of this condition satisfy the requirements of reasonableness specified in the Unfair Contract Terms Act 1977 and that he, she or they (as the case may be) shall be banned from claiming the contrary at any future date in the event of any future date in the event of any dispute with the company concerning liability hereunder.
All vehicles are inspected on arrival at the car park by a member of Flyaway Parking/Flying Scot staff. Any customer wishing to be present for the inspection will notify the receptionist on arrival. Any customer not present at the inspection of their own vehicle agrees to the report submitted by the member of Flyaway/Flying Scot staff.
In the unlikely event that damage is caused to your vehicle through negligence on the part of the Company, the Company reserves the right to undertake repairs to your vehicle on your behalf in a manner which restores it to the condition in which it arrived at the car park.
Every vehicle in the car park is subject to lien for all charges due or accruing due from the Customer to the Company, and a general lien for all and any monies due from the Customer to the Company, such liens to be in existence whenever the Vehicle is in the car park, notwithstanding that it may from time to time have been removed from the car park. If the said lien is not satisfied by payment within 28 days given by the Company of its intention to sell the Vehicle in default of payment the Company may sell the Vehicle by auction or otherwise and the proceeds of the sale may be applied in the expense of the same and in connection with such sale the Company shall be entitled to charge reasonable garage charges in respect of the period during which the Vehicle is in possession of the Company. Any balance or purchase price remaining after satisfaction of such sums shall be held by the Company on behalf of the registered owner of the Vehicle.
Notice of intention as aforesaid shall be given to the Customer by the sending of a written notice by pre paid post address to the customer at the address given by the customer such notice shall be deemed to have been served upon the expiration of 48 hours after posting.
The Company reserves the right to move the Vehicle within the car park or elsewhere by driving or otherwise to such an extent on the Company, its servants or agents may in discretion think necessary to avoid obstruction or for the efficient arrangement of the car parking facilities.
To the extent that it may be necessary to do so in the exercise of the rights conferred upon the Company under this condition the Company, its servants or agents shall have the right to drive or otherwise take the Vehicle on the public highway.
The clients agree to share transport to and from the airport.
You are advised to allow for sufficient journey time to arrive at the car park at least 20 minutes prior to the check-in time, which is normally at least an hour and a half before your scheduled flight departure, given to you by your airline, travel operator or travel agent. Whilst a map and directions to the car parks are usually provided by way of assistance to you, the Company cannot in any circumstances be held liable for any loss you might suffer should you get lost and miss your flight.
Release of Vehicles
The company reserves the right to refuse to release any vehicle except on the production of the parking receipt until it has made such enquiries as it considers reasonable. Failure to produce this receipt will therefore delay departure from the car park.
If customers request other persons to collect their vehicles for them they must provide written consent before leaving their vehicle. The person collecting the vehicle must have a copy of this written consent otherwise the Company can refuse to release the vehicle to them. Full Terms and Conditions are available on request.
Changes to the Terms and Conditions
We reserve the right to make changes to these terms and conditions or policies regarding the use of the website, any changes to the Terms and Conditions will be posted on this page.
We respect your privacy and collect information only to process your booking and offer you the finest customer service. We will not pass on this information to third parties. You may view or amend the information we hold on you by contacting us on the number above.